What Is White Glove Delivery?
White glove delivery is a high-end service designed to provide more than just drop-off logistics. It typically includes:
- Inside delivery (often to the room of your choice)
- Unpacking of the item(s)
- Full or partial assembly
- Packaging removal and disposal
- In some cases, product inspection and functionality testing
The term “white glove” comes from the image of service professionals wearing clean white gloves to handle valuable goods with precision and care. And while gloves may not always be literal today, the attention to detail certainly is.
What’s the Difference Between Standard, Threshold, and White Glove Delivery?
Understanding your options is key when choosing the right service. Here’s a quick breakdown:
Delivery Type | Where It’s Delivered | Includes Assembly? | Packaging Disposal? |
---|---|---|---|
Standard Delivery | Curbside or doorstep | ❌ | ❌ |
Threshold Delivery | Just inside your home/doorway | ❌ | ❌ |
White Glove Delivery | Specific room inside home | ✅ | ✅ |
While standard and threshold delivery leave you to do the heavy lifting (literally), white glove services go the extra mile—especially helpful for oversized, fragile, or complex items.
When Do You Really Need White Glove Delivery?
So, when does it make sense to opt for this premium experience? Here are some common scenarios:
🛋️ 1. Large or Heavy Furniture
If your new king-sized bed frame or sectional couch won’t fit through the front door without some maneuvering, white glove pros are trained to handle those challenges safely and efficiently.
🖥️ 2. Complex Electronics or Appliances
TVs, smart home setups, or kitchen appliances often require installation, wiring, and calibration. White glove services can include trained technicians who ensure everything works before they leave.
🏥 3. Medical Equipment
According to a National Institutes of Health report, at-home healthcare has increased dramatically since 2020. White glove delivery helps ensure that sensitive items like hospital beds or mobility devices arrive in working order.
🖼️ 4. Artwork and Antiques
If you’re shipping valuable, delicate items like paintings or sculptures, you’ll want professional handling to prevent damage.
🏢 5. Office or Business Installations
For business owners outfitting an office with desks, chairs, or tech gear, white glove delivery can streamline setup and minimize disruption.
Benefits of White Glove Delivery (That Go Beyond Convenience)
While it’s easy to think of white glove delivery as a “nice to have,” it can often be a cost-saving and stress-reducing investment in the long run.
✅ Professional Handling = Less Damage
No more dings in the wall or broken corners. Items are moved with precision and expertise.
✅ Time-Saving
Skip the hours of trying to interpret confusing instruction manuals or calling in a favor from your neighbor with a truck.
✅ Clean & Tidy Setup
Not only is your item assembled, but the trash is also taken with them. No leftover boxes and plastic wrap clogging up your space.
✅ Peace of Mind
For high-value or irreplaceable items, knowing that professionals are managing every step makes all the difference.
How Much Does White Glove Delivery Cost?
The cost can vary widely depending on:
- The size and weight of the item
- Delivery distance
- Whether stairs, elevators, or special setup is involved
- Additional services like installation or testing
On average, white glove delivery adds $100–$250+ to the standard delivery fee, but it can go higher for complex setups. Some high-end retailers may include it for free with luxury purchases.
How to Choose a Reliable White Glove Delivery Service
Before selecting a provider, here are a few things to consider:
- Check Reviews and Ratings – Look for companies with consistent 4-star or higher ratings on sites like Better Business Bureau or Trustpilot.
- Ask What’s Included – Not all “white glove” services are created equal. Confirm exactly what tasks will be performed.
- Understand the Warranty – Improper handling can void warranties. Make sure your delivery team is insured and trained.
- Confirm the Delivery Window – Some services offer specific time slots or even real-time tracking via apps for added convenience.
Real-World Example: When White Glove Delivery Saved the Day
Sarah, a first-time homeowner in Atlanta, ordered a solid oak dining table online. The delivery was scheduled during her workday, and she opted for the standard drop-off to save money.
She came home to find the 300-pound table still in its crate—blocking her front steps.
After calling a local white glove delivery provider, she was able to have it unboxed, carried in, and assembled the next day—without so much as lifting a finger.
Lesson learned: sometimes, it pays to plan for the full picture.
Conclusion: Is White Glove Delivery Worth It?
If you value your time, your peace of mind, and your possessions, white glove delivery can be a game-changer. While it may cost more upfront, it often saves you from logistical headaches, potential damage, and the stress of DIY setup.
Next time you’re making a major purchase, ask yourself: Do I want to spend my weekend assembling furniture—or enjoying it?
FAQs About White Glove Delivery
1. Does white glove delivery include removal of old items?
Some services do offer old item removal for an added fee. Be sure to confirm in advance.
2. Can I schedule white glove delivery on weekends?
Yes, many providers offer flexible delivery windows, including weekends. Check with the carrier for availability.
3. Is white glove delivery available for every product?
Not always. Availability depends on the retailer and the item type. High-value or oversized products are more likely to qualify.
4. What happens if my item is damaged during white glove delivery?
Reputable services are insured and responsible for damage that occurs during delivery. Always inspect your item before signing off.
5. Is tipping required for white glove delivery?
Tipping isn’t mandatory, but it is appreciated—especially if the crew goes above and beyond. A typical tip is $10–$20 per person.